Any good company is only as good as its people. That's why we employ the industry's top professionals. Years of experience combined with dedication and commitment to service has proven a successful formula in building customer loyalty.
24-7 Emergency Service
House of Electrical knows that emergencies do not always happen during business hours. An emergency can happen after hours or on a weekend when most electrical distributors are closed.
When that emergency happens, call House of Electrical Supplies. We are available 24 hours a day, 365 days a year to help you get back up and running. All you have to do is call our 1-888 number, 1-888-667-6632, and leave a message at Extension 888, detailing your requirements and a number where we can reach you. Your message will activate the pager of our on-call person and your page will be returned within 15 minutes.
We understand the importance of offering technical support on products that we supply. That's why we employ product specialists in areas that are critical to your production and manufacturing facilities. Our technical support team can assist you with specifying product and troubleshooting problems over the phone or in the field - 24 hours a day, seven days a week.
Product Delivery
House of Electrical's well-trained professionals ensure the delivery of your quality electrical parts and supplies all day, every day. You can be assured that you get exactly what you ordered--every time. In an emergency, House of Electrical makes special RUSH deliveries too. So, the next time you need it now, call House of Elctrical Supplies.
House of Electrical Supplies regularly hosts customer training sessions on a variety of topics, from PLC's to Plant Floor Safety. All of our training sessions are performed at our training facility in Toronto, Ontario. On-site training is also available. Attendees have the opportunity to get hands-on training using leading edge technology from some of the industry's best manufacturers. Our knowledgeable instructors guide students through real world applications and exercises. Call us for more information or click on our training section for upcoming training.
House of Electrical Supplies has earned "preferred supplier" status with many of our customers over the years because of our ability to provide solutions in the face of constant change. Many of today's challenges of lowering costs in the supply chain can only be achieved by reinvesting in infrastructure. To meet this challenge, we have partnered with software provider, J.D. Edwards/Oracle. Some of these services include:
• Electronic Data Exchange (EDI)
• Electronic Staements
• Electronic Invoices
• Consolidated Invoicing
• Internet Access
Whether you're looking for simple purchasing options or complete vendor consolidation we can give your business a competitive edge through one of unique supply chain programs. One of the fundamental strengths of our supply management program is our reporting capabilities. We document many performance measures to ensure that we are fulfilling our commitment as your sole supplier.
We also document cost savings so that you can see on an ongoing basis that we are continuing to reduce the costs associated with MRO purchasing. Cost savings are generated through a number of means including Price Reductions, Product Standardization, Product Substitutions, Inventory Optimization, Productivity Improvements, Reduced Transactional Costs, Lower Administrative Costs, and Continuous Improvement Initiatives.
Project Management
House of Electrical Supplies has the resources in house to provide sameday PLC & Drive System, Lighting, MCC, Switchgear, & Switchboard Quotations through our project department. Our staff specialists can work with you over the phone or in person at your facility. We are particularly adept at meeting timeline and budgetary constraints. If you have an upcoming project gives us a call and we will find a solution to meet your needs.
Value- Added Services
At House of Electrical, we are willing to go to almost any length to help our customers. That's why we have developed a number of value-added services including:
• Cable Assemblies
• Product Kitting
• Wiring Duct and Din Rail Cutting
• Custom Terminal Assembly
• Custom terminal Block Tags
• and more...
House of Electrical Supplies is your best choice to help your facility with tool crib maintenance. We have the systems and know-how to optimize your inventory investment. We can help you streamline the procurment process and drastically reduce your total MRO procurement costs.
House of Electrical can assist you in virtually eliminating some of the most common MRO procurement and management problem areas:
- Out of stock on critical MRO supplies. This can result in costly downtime and wasted resources.
- Overstock on MRO supplies. This can result in excess carrying costs associated with obsolescence, storage and handling.
- Failure to leverage MRO procurement spend. This can prevent companies from capitalizing on volume discounts and ultimately increase their total MRO procurement costs.
- Standardization of parts.
- Physical inventory of all electrical components.
- Re-organization and identification of bin locations.
- Installation of new shelving and bins.
House of Electrical Supplies has the capabilities to handle most industrial electronic repair requests. From drives and controls, to printed circuit boards and instrumentation, House of Electrical can offer a comprehensive package of electronic repair services for your facility.
Energy Savings
Rising energy costs are a major threat to most companies bottom line. However, advances in technology are now providing opportunies to lower energy costs and reduce waste. Potential savings can be identified through our facility wide audits which can include examining lighting, switchgear, motors and drives. Investments in energy saving products often have a pay back period of less than 24 months.