Limited Warranty. The warranty and return policy for all products sold hereunder (the "Products") is determined by the original equipment manufacturer and/or supplier. All products sold by House of Electrical Supplies. ("House of Electrical") are warranted only to the extent of the manufacturer’s/supplier’s warranty, and only to purchasers ("Buyers") for resale or for use in their business in Canada.

Products are warranted against defects in workmanship or materials only in accordance with the individual manufacturer’s warranty policy. Manufacturers of certain Products, such as fasteners, do not provide a warranty period.

Any part which is determined by House of Electrical to be defective in material or workmanship and returned to House of Electrical branch or authorized service location as House of Electrical designates, shipping costs prepaid, will be repaired or replaced, at House of Electrical’s sole option, as the Buyer’s exclusive remedy.

Warranty Disclaimer. House of Electrical has made a diligent effort to illustrate and describe the Products in its catalogues accurately; however, such illustrations and descriptions are for the sole purpose of identification, and do not express or imply a warranty or condition that the Products are merchantable, or fit for a particular purpose or that the Products will necessarily conform to the illustrations or descriptions. The Products are sold to Buyers on an "as is, where is" basis, and no warranty or condition or affirmation of fact, express or implied, other than as set forth in the limited warranty above is made or authorized by House of Electrical. Any and all representations and warranties, express or implied, legal, statutory, conventional or otherwise with respect to the Products (including, implied warranties as to merchantability or fitness for a particular purpose), whether pursuant to the Sale of Goods Act of any province or otherwise, are hereby expressly excluded and disclaimed.

Limitation of Liability. Any liability for indirect, special, exemplary, punitive, consequential or incidental damages is expressly disclaimed by House of Electrical. House of Electrical’s liability in all events for all damages, losses and causes of action (whether in contract, tort or otherwise) shall be limited in the aggregate to, and shall not exceed, the purchase price paid by the Buyer for the Product in question.

Prompt Disposition. House of Electrical will make a good faith effort for prompt correction or other adjustment with respect to any Product which proves to be defective within the warranty period. Before returning any Product, write or call the House of Electrical location from which the Product was purchased, giving date and number of original invoice and describing the defect. The House of Electrical branch will give instruction as to the method of returning the Product.

Product Suitability. Many provinces and locations have laws, codes and regulations governing sales, construction, installation and/or use of products for certain purposes, which may vary from those in neighboring areas. While House of Electrical attempts to ensure that its Products comply with such codes, it cannot guarantee compliance, and cannot be responsible for how Products are installed or used. Before purchase and use of a Product, please review the Product, and applicable national, provincial and local laws, codes and regulations, and be sure that the Product, as well as its installation and use, complies with them.

Manufacturers' Warranties and Sales Literature. Most of the Products listed in House of Electrical’s catalogues are warranted to the end users by their manufacturer. As applicable, such warranties may supersede or exclude other stated warranties. Copies of such warranties are supplied with the Product or are available from the manufacturer. As a service, House of Electrical will obtain copies of warranties from the warrantor and will furnish them free of charge to customers who request them. Address requests to: 115B Shields Court, Markham, Ontario L3R 9T5. Requests must include the House of Electrical order number and the manufacturer and model number of each Product for which a copy of the warranty is requested. House of Electrical may also furnish sales brochures and other literature of the manufacturer. House of Electrical assumes no responsibility for such warranties or sales literature by performing this service.


Sales Policy.

Terms. By placing an order, Buyers accept and agree to House of Electrical’s terms and conditions, including the limited warranty, which are subject to change from time to time without prior notice. The current terms and conditions, including the limited warranty, can be obtained at www.houseofelectrical.com.

WHOLESALE ONLY. House of Electrical offers its Products for sale to Buyers for use or consumption for business purpose in Canada, and only in accordance with manufacturers’ specifications, requirements, recommendations and warranties. By placing an order, Buyer is representing that it is purchasing for business and not consumer purposes. Business identification may be required from Buyers. Possession of a catalogue does not constitute the right to purchase from House of Electrical.

PRICES are listed in Canadian currency and are subject to change without notice. Quotations on large quantities are available on request. Contact your House of Electrical branch or sales representative for further information.

SALES TAX. House of Electrical is required to charge goods and services tax and applicable provincial sales tax on items for which a sales tax exemption certification has not been provided. When ordering, please provide any valid exemption certificate.

PAYMENT TERMS. For Buyers with established credit, terms are net thirty (30) days from date of shipment. If credit is not established, please include payment with order or purchase through Visa, MasterCard or American Express. All payments must be in Canadian dollars. House of Electrical shall have the right to set-off and deduct for any sums owed. If Buyer fails to make payment within thirty (30) days, House of Electrical may defer shipments until such payment is made, or may, at its option, cancel all or any part of unshipped order. Interest will be charged on overdue accounts at 2% per month (26.82% compound per annum).

CREDIT BALANCE. Buyer agrees that any credit balance issued will be applied within one (1) year of its issuance. If not applied or requested within one (1) year, any balance remaining will be subject to cancellation, and House of Electrical shall have no further liability.

Product Availability and Special Orders. Products are subject to availability at time of order. Some special order items as indicated in the catalogue must meet manufacturer's minimum order quantity requirements at time of order, and may require additional shipping time. Where Products purchased from AGI are to be exported, Buyer assumes sole responsibility for arranging the export of the Products from Canada and their importation into other countries

Force Majeure. House of Electrical shall not be liable for any damage, cost or loss of profit of Buyer or any delay or failure in delivery or for any failure to perform caused by a force beyond its control, including, but not limited to, an act of God, action or failure to act of any government or governmental board, commission, department, bureau or authority, confiscation, war, blockade, insurrection, invasion, quarantine restrictions, riot, sabotage, acts of the public enemy, flood, fire, explosion, epidemic, landslide, lightning, earthquake, storm, accident, strike, lockout, work slowdown, work stoppage, differences with workers, embargo, power failure or shortage and any delay or failure of supplies, equipment, labour or transportation.

Freight Policy. Freight is F.O.B. shipping point. House of Electrical reserves the right to charge freight and handling fees, including, without limitation, fees for small orders, rural and/or rush deliveries or special handling.

Title and Risk of Loss. Title and Risk of Loss in the Products pass to Buyer at the time of shipment from House of Electrical. If Product is damaged in transit, Buyer must file a claim with the carrier. If Products are undeliverable for 2 days, carrier will return them to House of Electrical and additional charges may apply.

Return Policy. Any cancellation or return must be approved by House of Electrical (in its discretion), be accompanied by proof of purchase, and may be subject to restocking and other charges. Any returns due to shipping errors, damage or loss must be reported to House of Electrical immediately. For returns not related to damage or loss during shipping, Product must be returned within 30 days of shipment and be in original package and resaleable condition. Returns can be made to any House of Electrical branch. House of Electrical will only accept returns on Products shown in this catalogue (unless for damage during shipping). Some exceptions may apply.

Assignment. Buyer shall not assign any order or any interest therein without the written consent of House of Electrical and any such actual or attempted assignment shall entitle House of Electrical to cancel such order upon notice to Buyer.

Modification of Terms. No addition to or modification of terms and conditions shall be binding on House of Electrical unless agreed to by House of Electrical in writing, and House of Electrical’s acceptance of any order shall not be construed as assent to any additional terms and conditions.